Investing in new windows and doors is a significant decision that enhances your home's beauty, comfort, and energy efficiency. A crucial part of that investment is the warranty that protects it. At Renewal by Andersen, we stand firmly behind our products and our process with one of the most comprehensive, fully transferable limited warranties in the industry.¹ This warranty is designed to provide you with absolute peace of mind, ensuring your windows and doors perform beautifully for years to come.
Our warranty is structured in a clear, straightforward way, covering different components for different lengths of time based on decades of performance data. This includes a 20-year limited warranty on glass and our exclusive Fibrex® material, a 10-year limited warranty on hardware, and a lifetime warranty on professional installation.¹
What Are the Different Parts of the Renewal by Andersen Warranty?
The strength of our warranty lies in its tiered structure, which recognizes that different parts of a window have different lifespans and functions. This approach provides robust, long-term protection where it matters most.
20-Year Limited Warranty on Glass and Fibrex® Material: This is the cornerstone of our promise to you. It covers the most critical components of your windows and doors for two full decades.¹
- Glass: The insulated glass units in your window sash and door panels are warranted to be free from manufacturing defects. This protects against issues that could obstruct your view, such as premature seal failure.
- Fibrex® Material: Our exclusive composite material, used for frames, sash, and exterior grilles, is warranted not to flake, rust, blister, peel, crack, pit, or corrode under normal use for 20 years.¹
10-Year Limited Warranty on Hardware: This warranty covers the mechanical parts of your windows and doors that you interact with every day. It protects against premature failure of components like locks, hinges, handles, and insect screens, ensuring your windows continue to operate smoothly.¹
Lifetime Warranty on Installation: A great window is only as good as its installation. This warranty covers the workmanship of our Certified Master Installers, protecting against any issues that arise from the original installation process.¹
What Exactly Does the Warranty Cover?
Understanding the specifics of your coverage helps you appreciate the full value of your investment. Our limited warranty is detailed and transparent, covering a wide range of potential issues.
- Fibrex® Material Coverage: Our 20-year limited warranty on Fibrex® material specifically protects against aesthetic and structural degradation. This means your window frames and sash are protected from the damaging effects of weather and time, ensuring they remain beautiful and strong without requiring you to paint or perform extensive maintenance.
- Glass Coverage: The 20-year limited warranty on glass covers defects in manufacturing and materials that result in a material obstruction of vision. This includes the integrity of the organic seal that keeps your dual-pane glass insulated and clear. It applies to our full range of high-performance glass options, including Low-E4® glass and SmartSun™ glass technology.
- Hardware and Other Components: The 10-year limited warranty covers the full range of functional parts that allow your windows and doors to operate as designed. This includes:
- Locks, lifts, and balance systems
- Hinges, handles, and operators
- Weatherstripping
- Insect screens and associated hardware
Is the Renewal by Andersen Warranty Transferable if I Sell My Home?
Yes. One of the most significant benefits of the Renewal by Andersen limited warranty is that it is fully transferable to the next homeowner.¹ Unlike many other warranties in the industry that are prorated, non-transferable, or require complex paperwork to transfer, ours automatically transfers to the new owners for the remainder of its term.
This feature provides tremendous value. For you, the original purchaser, it enhances the resale value of your home, serving as a powerful selling point. For the future buyer, it provides the same confidence and peace of mind you enjoyed, knowing their new home’s windows and doors are protected by an industry-leading warranty.
How Does Climate Affect My Window Warranty?
Your windows face constant exposure to the elements, from the intense summer heat of the Southwest to the bitter cold of the Upper Midwest. The Renewal by Andersen® warranty is designed to provide consistent protection, no matter your climate. The warranty terms remain the same across all of our service areas, reflecting our confidence in our products' ability to perform in diverse and demanding environmental conditions.
This confidence is backed by data. In a study, we tested Renewal by Andersen® windows that had been professionally installed for 20 years in the extreme climate of Minnesota. Even after two decades of brutal winters and hot, humid summers, the windows operated as smoothly as the day they were installed and showed no signs of cracking, peeling, or chipping.² This real-world validation demonstrates that our windows—and the warranty that protects them—are built to last.
What Is the Process for Making a Warranty Claim?
We believe that a warranty is only as good as the service behind it. If you ever have an issue, we make the process simple and straightforward. Because we are a full-service company, you only need to make one call. We handle everything from the initial consultation to manufacturing, installation, and service.
To initiate a claim, you can contact us through the toll-free number on the identification label of your window or door, or by reaching out to your local Renewal by Andersen team. Our team will then work to provide a resolution, which may include the repair or replacement of the affected component, ensuring you remain happy with your windows for years to come.¹
Protect Your Investment with an Industry-Leading Warranty
The Renewal by Andersen limited warranty is more than just a document; it’s a promise of quality, durability, and lasting value. It protects your investment, enhances your home’s worth, and provides the absolute peace of mind that comes from knowing you’re covered by the best.
To learn more about our windows, our process, and our comprehensive warranty, schedule your free, in-home consultation today.
¹See the Renewal by Andersen® Products and Installation Transferable Limited Warranty for details.
²Based on testing of 10 double-hung units per ASTM E2068 20 years after installation.
